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14 Dec 2013 14:57:43
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zivshosh@gmail.com
Joined: 14 Dec 2013
Messages: 10
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Tablet: Motorola Xoom
OS: android 3.2
Lately Genina's Sudoku (free version) forces closing with a warning I don't understand.
Did anyone experience similar phenomenon?
Does the latest Sudoku suits android 3.2? (I uninstalled and reinstalled, and I have automatic update for this game)
If it doesn't where can I get older versions of Genina's Sudoku free?
thanks
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16 Dec 2013 01:01:07
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jeka
(Forum Admin)
Joined: 12 Jul 2010
Messages: 268
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When you say it force closes lately, do you mean it worked at first and then started doing it? What is the message you are getting?
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16 Dec 2013 14:22:31
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zivshosh@gmail.com
Joined: 14 Dec 2013
Messages: 10
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the message is this:
" the application sudoku free (process com.icenta.sudoku.ui) has stopped unexpectedly. please try again"
and then I have two options:
force closing and report.
report didn't help much (never got any feedback) and of course try again causes the same message.
The game was installed more then a year ago and it was my favorite game because the extreme level was hard enough for me.
only during the last two weeks or so it stopped functioning properly.
and it does not force closing when I start the game, but after few minutes.
Can anyone help?
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16 Dec 2013 14:30:21
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jeka
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Joined: 12 Jul 2010
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We have released an update several days ago, do you have the latest version?
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16 Dec 2013 14:33:29
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zivshosh@gmail.com
Joined: 14 Dec 2013
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I removed and reinstalled it few days ago but I'll try again.
Can anyone tell me if the last version compatible with android 3.2? and if not where do I find older version?
thank you for your quick answer.
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16 Dec 2013 14:38:45
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jeka
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Joined: 12 Jul 2010
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You can see what you current version is by going to Menu-Feedback on the main screen of the app.
Yes, it is compatible with 3.2
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16 Dec 2013 14:42:35
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zivshosh@gmail.com
Joined: 14 Dec 2013
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I have version 9.1.3
do I have to update again?
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16 Dec 2013 14:44:45
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jeka
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Joined: 12 Jul 2010
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When you go to Google Play, if a later version is available, it will show an option to "Update", if not, then you have the latest version.
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16 Dec 2013 14:52:23
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zivshosh@gmail.com
Joined: 14 Dec 2013
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in Google play 9.1.3 is the current version (I don't have update, just open or uninstall)
so what causes it? is the paid version any better? how do I know it won't happen with the paid version (I am willing to pay)
I tried many sudoku games on the android and I really think it is the best and I'd like to continue play with it.
thanks
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16 Dec 2013 15:36:10
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zivshosh@gmail.com
Joined: 14 Dec 2013
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android id = Got it and I'm taking it out for privacy reasons
do I have to be connected with my tablet?
This message was edited 1 time. Last update was at 16 Dec 2013 15:38:56
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16 Dec 2013 15:38:03
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jeka
(Forum Admin)
Joined: 12 Jul 2010
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No, I just need that ID to find your force closing report.
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16 Dec 2013 15:42:10
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jeka
(Forum Admin)
Joined: 12 Jul 2010
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Found it.
The developers are telling me they are planning a release later today or tomorrow that should address the issue you are having.
I'll let you know when it's out.
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16 Dec 2013 15:52:11
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zivshosh@gmail.com
Joined: 14 Dec 2013
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many many thanks, jeka
looking forward to this correction
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20 Dec 2013 04:35:22
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jeka
(Forum Admin)
Joined: 12 Jul 2010
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We've just published an update (version 9.2.1) that should fix the problem you have experienced. Please let me know if everything is back to normal or if you are still experiencing issues.
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21 Dec 2013 09:38:04
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zivshosh@gmail.com
Joined: 14 Dec 2013
Messages: 10
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You did it!
Thank you very very much!
played few games from start to end with no forced closing
9.2.1 solved my problem
Removed all other sudoku games
thanks again
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