To reset a password go online and click the "sign in" link in the upper right corner. In the pop-up that appears click the "Forgot password" link and follow instructions.
jeka wrote:To reset a password go online and click the "sign in" link in the upper right corner. In the pop-up that appears click the "Forgot password" link and follow instructions.
Did you do what I recommended above? Did you receive the confirmation email and clicked the link in it?